Our community is in the midst of an unprecedented and overwhelming experience as we take advice from government leaders and public health officials to do our part to contain the spread of COVID-19.
As a business owner this is a particularly confusing time as we attempt to balance safety and social responsibility with the needs of our clients.
Of course, we understand the importance of great photos, video, 3D tours and drone footage to market homes.
Shortly after the pandemic was declared, Homes in Focus continued to provide service using safety measures and precautions to protect our clients, homeowners and our employees.
However, as the situation evolved, it became clear that Homes in Focus could not continue to provide photography services while also ensuring the safety of others during this pandemic.
This was an incredibly difficult decision as our clients and their business needs are critically important to our success as a company. We greatly value our client relationships and appreciate the partnership we have built over the years.
We are also touched by the outpouring of support from our clients since we announced our decision to temporarily cease operations. We appreciate the kind words and understanding as we look forward to continuing our relationship at the conclusion of this pandemic.
I am still here behind the scenes working on ideas to keep things running. Please continue to reach out to me as I do wish to offer any assistance I can to support your business.
We hope everyone remains safe and healthy as our society works through this unprecedented time.
Owner, Homes in Focus
To our Valued Clients,
Due to changing Health Regulations and Advisements by the Public Health Agency of Canada, It is with great difficulty I announce that Homes in Focus will be suspending service until further notice.
As all of us are trying to adjust to the global health and economical challenges that Covid-19 is presenting us with, we had hoped the recent precautions we had adopted would allow us continued service to our clients. As new information and direction comes forward from Health Canada, the wellbeing and safety of our team members, clients and homeowners has to take priority at this time.
As a small business owner this decision was not made lightly. Homes in Focus started in a spare room in my home 7 years ago and evolved to a team of 5 amazing individuals. I consider our clients to be an extended part of the Homes in Focus family and not being able to support your listings at this time is challenging to accept. I have the greatest respect for your work and what you are facing in the coming weeks. There are many situations where postponing a listing is not an option and I acknowledge that you are navigating your way through this as well.
I appreciate your understanding and support. Please continue to reach out with anything I may be able to assist with. We all hope to be back with cameras in hand soon.
Homes in Focus
As our community moves to address concerns surrounding the containment of Covid-19, Homes in Focus aims to continue to provide excellent customer service to support your business needs.
We have implemented a number of processes to ensure the respect of personal space as well as the health and safety of our employees, our customers and their clients during this unprecedented time.
Our photographers will be wearing disposable gloves and foot protection before entering a client home. Photographers will use hand sanitizer, provided by Homes in Focus, before and after each appointment. Additionally, all editing will be completed in the homes of individual photographers in an effort to promote social distancing among our team members. Should any member of the Homes in Focus team exhibit any symptoms or become ill, they will be reassigned to an off-site role.
We are thankful for your continued partnership in notifying us in advance of potential for exposure to viral infection of any kind on-site. Your understanding as we navigate any unexpected changes in scheduling is appreciated.
Your friend behind the lens,
Homes in Focus